Frequently Asked Questions

Why is my password not working?

Prayer Banner was rewritten from the ground up in April 2021. We were not able to migrate user accounts to the new site. As a result, if you signed up on the old site, you will need to sign up again.

How do I sign up?

Click Sign Up in the top menu. After submitting the form, you should receive a verification email. Click the link in the email to activate your account.

What if I don't receive the verification email?

Wait a few minutes and check your spam folder. If you still don't see it, there may have been a typo in your submission. Please try to sign up again.

How can I stop the emails from going to my spam folder?

Please add and to your safe sender list or whitelist.

How do I reserve a prayer slot?

After you log in, you will see a list of upcoming prayer banners. Click on the name of the event you wish to pray for. You will see a list of reserved and available prayer slots. Click the Reserve button next to an available slot and then confirm your selection.

I lost my password. Can you send it to me?

We do not have access to passwords. You can click the "Forgot Password" link on the log in page to reset your password.

Questions for Banner Admins

How can I set up a new banner?

At this time only the National tech team has the ability to create banners. Please send new banner requests to

What information do you need to set up a new banner?

Here is an example email with the required information. Please use this as a template.

Email Subject:
Austin Pilgrimage #49 banner request

Email Body:
Weekend Name: Austin Pilgrimage #49 [full name, no abbreviations]
Start: May 21, 2021, 6pm Central [include time zone]
End: May 23, 2021, 12pm Central [include time zone]
Banner Administrator: John Doe (
Weekend Moderator: Jane Doe (

How far in advance of a weekend should we set up the banner?

No more than three months. One month is usually plenty.

How do I administer my banner?

After logging in, if you are set as a banner's admin, you will see an Edit button next to that banner on the home page. This is mostly used to update the staff/participant lists. Start/end times should not change once the banner is made public.

How do the reminders get sent out?

For those with access, there is a Send Reminders button next to the banner on the home page. This will email everyone who signed up for one or more prayer slots. This should only be done within a few days of the start date.